Bookings

Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Jun-19, 8:00pm ADT

Date Correction:
Technology Services will be performing scheduled network maintenance on 
June 19, 8:00pm ADT. The outage is expected to last approximately 60 minutes . During this time, access to campus resources will be unavailable.   


 
Jun-19, 11:55pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Slate Enrollment Service Inter Library Loan Services StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
May-2, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on May 02, 6:00pm ADT. The outage is expected to last approximately 2h minutes. During this time, access to campus resources may become unavailable.   


 
May-2, 8:15pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

 
Oct-12, 3:03pm ADT
Title: Users receive an error when selecting print options within Microsoft Bookings
User Impact: Users receive an error when selecting print options within Microsoft Bookings.
More info: Users see the following error when attempting to print: "An error has occurred. There has been an error in the application. Please refresh your browser window to continue ".
Current status: We're investigating a potential issue and we'll provide an update within 30 minutes.
 
Oct-12, 3:38pm ADT
More info: Users see the following error when attempting to print: "An error has occurred. There has been an error in the application. Please refresh your browser window to continue ".
Users can successfully print when using Bookings via the Internet Explorer web browser.
Current status: We're reviewing HTTP Archive format (HAR) trace files and Fiddler trace logs from affected users, so we can better determine the origin of the issue and develop a subsequent mitigation plan.
Scope of impact: Any user attempting to print from Microsoft Bookings is impacted.
Next update by: Tuesday, October 12, 2021, at 8:00 PM UTC
 
Oct-12, 4:47pm ADT
More info: Users see the following error when attempting to print: "An error has occurred. There has been an error in the application. Please refresh your browser window to continue ".
Users can successfully print when using Bookings via the Internet Explorer web browser.
Current status: Our analysis of the Fiddler and HAR files revealed that a code regression, initially exposed by a recent calendaring update on October 7, 2021, is inhibiting some users from printing from within Microsoft Bookings. To mitigate, we've developed and deployed a fix which is currently propagating throughout the affected environment and may already be providing alleviation to some affected users. We'll provide additional information regarding the status of the fix and its projected time to completion via our next scheduled update.
Scope of impact: Any user attempting to print from Microsoft Bookings may experience impact.
Start time: Thursday, October 7, 2021, at 7:00 AM UTC
Root cause: A recent calendaring update exposed a code regression that is preventing users from printing within Microsoft Bookings.
Next update by: Wednesday, October 13, 2021, at 11:30 AM UTC
 
Oct-13, 8:24am ADT
More info: Users see the following error when attempting to print: "An error has occurred. There has been an error in the application. Please refresh your browser window to continue."
Users can successfully print when using Bookings via the Internet Explorer web browser.
Current status: We've confirmed that the fix is approximately 10 percent deployed across all affected infrastructures. We'll continue to monitor as it progresses and we estimate completion by Monday, October 18, 2021.
Scope of impact: Any user attempting to print from Microsoft Bookings may experience impact.
Start time: Thursday, October 7, 2021, at 7:00 AM UTC
Root cause: A recent calendaring update exposed a code regression that is preventing users from printing within Microsoft Bookings.
Next update by: Monday, October 18, 2021, at 11:30 AM UTC
 
Oct-15, 12:00pm ADT
Title: Users were unable to print from within Microsoft Bookings
User Impact: Users were unable to print from within Microsoft Bookings.
More info: Users would have seen the following error when attempting to print: "An error has occurred. There has been an error in the application. Please refresh your browser window to continue."
Users could successfully print when using Bookings via the Internet Explorer web browser.
Final status: The fix has been successfully deployed across the affected environment. We've confirmed from our internal monitoring that the issue has been resolved.
Scope of impact: Any user attempting to print from Microsoft Bookings may have experienced impact.
Start time: Thursday, October 7, 2021, at 7:00 AM UTC
End time: Friday, October 15, 2021, at 3:00 PM UTC
Root cause: A recent calendaring update exposed a code regression that prevented users from printing within Microsoft Bookings.
Next steps: - We're reviewing our calendaring service update procedures to avoid similar impact in the future.
This is the final update for the event.
 
Oct-15, 12:00pm ADT
Resolved