February 10, 3:30pm AST

Microsoft recently implemented enhanced email security methods that have impacted some of our users.  When trying to access email, some users are receiving error messages: “your email has been blocked”. 

There are different ways in which to access your email:

1. Through the web application via the Microsoft Portal (portal.office.com) or the Outlook for Web app (https://outlook.office.com/mail/)
2. Download the Outlook app onto your device: https://www.microsoft.com/en-us/microsoft-365/outlook-mobile-for-android-and-ios
3. Delete your email and then re-install your account from any 3^rd party (non-Microsoft) mail applications. Ensure your operating systems and applications are up to date. Please see Set up email instructions.

Please contact the Service Desk if you require support completing any of these options.

Technology Services will continue to investigate and provide updates.