Current Status

Affected components: Printing Services

Calendar

Incidents

This Week
February 08, 5:00pm AST
Network Access and WiFi Network Access
Feb-8, 5:00pm AST
[Upcoming]

Technology Services will be performing scheduled network maintenance on Wednesday February 08, 5:00pm AST. The workis expected to last approximately 540 minutes. Network access is expected to continue during the maintenance.   


February 05, 9:00am AST
Network Access and WiFi Network Access
Feb-5, 9:00am AST
[Closed]

Technology Services will be performing scheduled network maintenance on Saturday February 05, 9:00am AST. The work is expected to last 180 minutes. 

It is not expected that this work will cause any disruption to access of network services.    


Feb-5, 11:08am AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Last Week
February 03, 9:36am AST
Printing Services
Feb-3, 9:36am AST
[In Progress]

Yesterday, Thursday February 2, 2023 several users experienced issues with printing.

If your unit is displaying an error or you are having issues printing, please completely turn off the power of your Konica Minolta device.

You will find the physical switch physical switch located inside the front door panel, or on the back of the smaller copiers.


February 01, 3:55pm AST
Campus Administrative Services myAcadia Online Self Service
Feb-1, 3:55pm AST
[Closed]

The myAcadia Online Self Service is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

Feb-1, 4:49pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Feb-1, 4:51pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

February 01, 1:48pm AST
Network Access and WiFi WiFi VPN WiFi Residence Buildings Wifi Administrative/Academic Buildings Eduroam Email Services Network Access
Feb-1, 1:48pm AST
[Closed]

Access to network resources is currently unavailable. The unexpected outage is affecting access to multiple network resources, from both on and off campus. Technology Services is aware of the issue and is working to resolve it.  Regular updates will be provided.  

Feb-1, 2:44pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Acadia Website Teaching and Learning Services ACORN
Feb-1, 6:30am AST
[Closed]

Technology Services will be performing scheduled maintenance on the Acadia website and ACORN, the Learning Management System, on Wednesday February 01, 6:30am AST.  The outage is necessary to perform required maintenance and is expected to last approximately 60 minutes.

Feb-1, 8:30am AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Feb-1, 4:01pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 01/22/2023
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service
Jan-28, 8:00am AST
[Closed]

Technology Services will be performing scheduled maintenance on the Colleague Administrative System and its associated services on Saturday January 28, 8:00am AST. With this maintenance, there will be minimal disruption to system access and availability. The maintenance is expected to last approximately 300 minutes.

Jan-28, 1:00pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 01/15/2023
January 19, 12:54pm AST
Network Access and WiFi WiFi Residence Buildings
Jan-19, 12:54pm AST
[Closed]

A brief interruption to Wi-Fi services in residence happened over noon hour.  

Jan-19, 6:52pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

January 18, 11:00pm AST
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting
Jan-18, 11:00pm AST
[Closed]

Technology Services will be performing emergency maintenance on the Colleague Administrative System,  Informer Reporting, myAcadia Online Self Service on Wednesday January 18, 11:00pm AST.  The outage is necessary to perform maintenance and is expected to last approximately 15 minutes.

Jan-19, 3:16pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 01/08/2023
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting
Jan-13, 5:30am AST
[Closed]

Technology Services will be performing scheduled maintenance on the Colleague Administrative System and its associated services on Friday January 13, 5:30am AST. The outage is necessary to perform required maintenance and is expected to last approximately 120 minutes.

Jan-13, 7:30am AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.