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Current Status

All systems normal

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Incidents

This Week

Service Performance
October 05, 12:58pm ADT
Network Access and WiFi WiFi
Oct-5, 12:58pm ADT
[Closed]

MAC users are currently experiencing issues with WiFi. Technology Services is aware of the issue and consultants are investigating the cause. 

Further updates will be provided. 

Oct-5, 3:42pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: ACORN
October 05, 6:00am ADT
Teaching and Learning Services ACORN
Oct-5, 6:00am ADT
[Closed]

Technology Services will be performing scheduled maintenance on ACORN, the Learning Management System, on Wednesday October 05, 6:00am ADT.  The maintenance and is expected to last approximately 60 minutes. 

Oct-5, 7:00am ADT
The maintenance has been completed.  

Emergency Maintenance Advisory
October 04, 12:00pm ADT
Campus Administrative Services Informer Reporting
Oct-4, 12:00pm ADT
[Closed]

 Technology Services will be performing emergency maintenance on the Informer Reporting on Tuesday, October 4, 2022 12:00:00 PM ADT.  The outage is necessary to perform maintenance and is expected to last approximately 30m.

 

Oct-4, 1:10pm ADT

Informer reporting services have been restored and datasets / reports updated. Please be aware that accuracy of reporting since last week may be not be accurate and it is suggested that any critical reports be reran.

Thank you.

Last Week

Emergency Maintenance
September 28, 4:43pm ADT
Campus Administrative Services Informer Reporting
Sep-28, 4:43pm ADT
[Closed]

Technology Services will be performing emergency maintenance on the Informer 5 reporting system on Wednesday September 28, 4:30 pm ADT.  The outage is necessary to perform maintenance and is expected to last approximately 15 minutes.

Sep-28, 4:56pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance
September 28, 6:00am ADT
Network Access and WiFi Network Access
Sep-28, 6:00am ADT
[Closed]

Technology Services will be performing scheduled maintenance on the departmental shared drives on Wednesday September 28, 6:00am ADT.  The outage is expected to last approximately 90 minutes.

During the maintenance, access to departmental drives, often referred to as the S drive and the H personal drive, will be unavailable. 

Oct-3, 1:36pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Unscheduled Network Outage
September 26, 8:46am ADT
Network Access and WiFi Network Access
Sep-26, 8:46am ADT
[Closed]

There is a network outage impacting the Athletic Centre and gym. There is sporadic access to multiple network resources. Technology Services is aware of the issue and is working to resolve it. 

Oct-3, 1:35pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 09/18/2022

Unscheduled Outage
September 21, 4:07pm ADT
Telephone Services
Sep-21, 4:07pm ADT
[Closed]

The Service Desk telephone line is currently experiencing an outage. Technology Services is aware of the issue and consultants are investigating the cause.  

For classroom emergencies on Wednesday September 21, please call 902-599-0758.

Technology Services will continue to provide regular updates. 

Sep-21, 8:18pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Unscheduled Network Outage
September 18, 7:29pm ADT
Network Access and WiFi WiFi Residence Buildings
Sep-18, 7:29pm ADT
[Closed]

Chase Court, Blocks A, B and C is currently experiencing network connectivity issues. Technology Services is aware of the issue and is working to resolve it. 

Sep-18, 10:50pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 09/11/2022

Scheduled Maintenance: Colleague Administrative System
September 16, 6:00am ADT
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting
Sep-16, 6:00am ADT
[Closed]

Technology Services will be performing scheduled maintenance on the Colleague Administrative System and its associated services on Friday September 16, 6:00am AST.  The outage is necessary to perform required maintenance and is expected to last approximately 90 minutes.

Sep-16, 7:36am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Unscheduled Network Outage
September 15, 1:01pm ADT
Network Access and WiFi VPN WiFi Residence Buildings Wifi Administrative/Academic Buildings Eduroam Email Services
Sep-15, 1:01pm ADT
[Closed]

Access to network resources is currently unavailable. The unexpected outage is affecting access to multiple network resources, from both on and off campus. Technology Services is aware of the issue and is working to resolve it.  Regular updates will be provided.  

Sep-15, 1:25pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
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