Email Services
New Email Quarantine System for Acadia Email
Dear Acadia Users,
On Wednesday March 5, 2025 at March 05, 4:00pm AST Technology Services is planning to change the email quarantine system that manages email flagged as spam, phishing, or potentially harmful. The quarantine system will be managed through Microsoft’s Defender program and no longer by Fortimail.
The notification from Microsoft Defender will allow you to review and take action on your quarantined emails such as releasing or deleting the email that has been flagged. This will be similar to what you experienced with the former Fortimail system.
How to check and manage your quarantined emails:
Click the link in your Microsoft Defender Quarantine Notification Email, or go directly to:
https://security.microsoft.com/quarantine
It is advisable to update your browser bookmarks in relation to email quarantine.
For more information, please refer to the HUB knowledgebase articles on managing email flagged in your quarantine:
If you have any questions or need further assistance, please contact the Service Desk.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
Acadia University is currently experiencing a broad service outage. Technology Services is aware of the issue and consultants are
investigating the cause.
Technology Services
will continue to provide regular updates.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
The primary campus internet connection is currently down and all Internet services are running off of a backup circuit.
The unexpected outage is affecting access to multiple network resources, from both on and off campus.
Technology Services is aware of the issue and is working with upstream providers to resolve it. Regular updates will be provided.
Please note our main fiber optic internet uplink service has been restored. If you continue to experience issues, please contact the Service Desk.
Due to the scheduled campus power outage, users on the south side of campus may experience interruptions to Acadia's internet resources.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
There is a widespread phishing email being sent to members of the campus community.
The email is from an Acadia account, purportedly from the Glenys Gibson, and contains an employment offer (VIRTUAL PERSONAL ASSITANT JOB (REMOTE).
There is no yellow external caution banner, as it is the result of a compromised account.
For more message
details, see below.
ACTION:
- If you have clicked on the link
and provided any information to the request, please
- Reset your Acadia password, and
- Report it directly to TS or call the Service Desk at 902-585-4357.
- Report all phishing emails to Technology Services using the Phish Alert Button or forward to phishalert@acadiau.ca.
Access to network resources is currently unavailable. The unexpected outage is affecting access to multiple network resources, from both on and off campus. Technology Services is aware of the issue and is working to resolve it. Regular updates will be provided.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
The Network Access and WiFi is currently experiencing degraded services. Technology Services is aware of the issue and consultants are investigating the cause.
Technology Services will continue to provide regular updates.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
Date Correction:
Technology Services will be performing scheduled network maintenance on June 19, 8:00pm ADT. The outage is expected to last approximately 60 minutes . During this time, access to campus resources will be unavailable.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
Technology Services will be performing scheduled network maintenance on May 02, 6:00pm ADT. The outage is expected to last approximately 2h minutes. During this time, access to campus resources may become unavailable.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.
Technology Services will be performing scheduled network maintenance on April 25, 6:00pm ADT. The outage is expected to last approximately 4h minutes. During this time, access to campus resources will be unavailable.
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.