Scheduled Maintenance
Scheduled Maintenance
March 05, 4:00pm AST
March 05, 4:00pm AST
New Email Quarantine System for Acadia Email
Dear Acadia Users,
On Wednesday March 5, 2025 at March 05, 4:00pm AST Technology Services is planning to change the email quarantine system that manages email flagged as spam, phishing, or potentially harmful. The quarantine system will be managed through Microsoft’s Defender program and no longer by Fortimail.
The notification from Microsoft Defender will allow you to review and take action on your quarantined emails such as releasing or deleting the email that has been flagged. This will be similar to what you experienced with the former Fortimail system.
How to check and manage your quarantined emails:
Click the link in your Microsoft Defender Quarantine Notification Email, or go directly to:
https://security.microsoft.com/quarantine
It is advisable to update your browser bookmarks in relation to email quarantine.
For more information, please refer to the HUB knowledgebase articles on managing email flagged in your quarantine:
If you have any questions or need further assistance, please contact the Service Desk.
March 05, 5:30pm AST
March 05, 5:30pm AST
Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.