Unscheduled Outage

Incident
January 12, 2:49pm AST

Unscheduled Outage

Status: Closed
Start: January 12, 10:56am AST
End: January 12, 2:49pm AST
Duration: 3 hours 53 minutes
Affected Components:
Network Access and WiFi Acadia Website Printing Services Telephone Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Slate Enrollment Service Inter Library Loan Services Moodle Lime Survey StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
Update

January 12, 10:56am AST

January 12, 10:56am AST

Acadia University is currently experiencing a broad service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

Resolved

January 12, 2:49pm AST

January 12, 2:49pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.