Acadia University is currently experiencing a broad service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

We are currently experiencing some synchronization issues between Colleague and Moodle.

Faculty

If you are a faculty member and are missing students in Moodle that you can see in Colleague, please send an email to ltid@acadiau.ca with the full course code (e.g. AITT 1013 WI01) and the student's name and/or ID number.

Students

If you are a student who is not seeing a course for which you are registered, you should first check with your professor to see if the course has been made visible. If it has, then please send an email to moodlehelp@acadiau.ca with your name, ID number, and full course code.

Technical Services and LTID are working to resolve the ongoing issue. We hope to have these issues resolved in the very near future.

Thank you for your patience and understanding.

Technology Services will be performing scheduled maintenance on Moodle, the Learning Management System, on December 19, 6:30am AST.  The outage is necessary to perform required maintenance and is expected to last approximately 30m .

Technology Services Update: Moodle is Now Fully Operational

We are pleased to inform you that the scheduled maintenance on Moodle the Learning Management System, has been successfully completed. The system is now back online and fully operational. Thank you for your patience during this maintenance period.

The Moodle , Lime Survey is currently experiencing a service outage after an update to your Chrome browser. The updated browser is preventing secure connections to various service(s) such as Acorn and Lime Survey.

Technology Services is aware of the issue and consultants are investigating the cause. If you are affected after a browser update, it is recommended to use an alternate browser such as Firefox until service(s) are restored.

Technology Services will continue to provide regular updates as they become available.

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Technology Services will be performing scheduled maintenance on Lime Survey on September 20, 6:30am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 1h .

Lime Survey Maintenance is complete. If you experience any issues, please contact the Service Desk.

Thank you.

Technology Services will be performing scheduled maintenance on the Moodle  on September 17, 6:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 1h 30m .

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Technology Services will be performing scheduled maintenance on Moodle, the Learning Management System, on September 04, 6:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 1h .

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Technology Services will be performing scheduled maintenance on the Moodle  on August 26, 6:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 1h 30m .

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Technology Services will be performing scheduled maintenance on the Acadia website and ACORN, the Learning Management System, on June 04, 6:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 1h .

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Technology Services will be performing scheduled maintenance on Moodle (ACORN), the Learning Management System, on April 27, 8:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 4h .

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.