Live Chat & Remote Support

February 14, 6:00am AST
Network Access and WiFi Acadia Website Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts ACORN Inter Library Loan Services Lime Survey myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Turnitin Timetable & Exam Scheduling Services Web Systems HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Feb-14, 6:00am AST

Technology Services will be performing scheduled network maintenance on February 14, 6:00am AST. The outage is expected to last approximately 1h . During this time, access to campus resources will be unavailable.   


 
Feb-15, 4:30pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

August 22, 7:30am ADT
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting Timetable & Exam Scheduling Services HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Aug-22, 7:30am ADT

Technology Services will be performing scheduled maintenance on the Colleague Administrative System on August 22, 7:30am ADT.  The outage is necessary to resolve performance issues.

 
Aug-22, 7:54am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Jun-19, 8:00pm ADT

Date Correction:
Technology Services will be performing scheduled network maintenance on 
June 19, 8:00pm ADT. The outage is expected to last approximately 60 minutes . During this time, access to campus resources will be unavailable.   


 
Jun-19, 11:55pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Slate Enrollment Service Inter Library Loan Services StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
May-2, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on May 02, 6:00pm ADT. The outage is expected to last approximately 2h minutes. During this time, access to campus resources may become unavailable.   


 
May-2, 8:15pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service WiFi VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Apr-25, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on April 25, 6:00pm ADT. The outage is expected to last approximately 4h minutes. During this time, access to campus resources will be unavailable.   


 
Apr-25, 9:43pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

November 01, 6:00pm ADT
Acadia Website Printing Services Campus Administrative Services Teaching and Learning Services Library Services Colleague Administrative System Catalog & Accounts ACORN Inter Library Loan Services Lime Survey myAcadia Online Self Service Off Campus Access Informer Reporting Turnitin Timetable & Exam Scheduling Services Web Systems HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Nov-1, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on Tuesday,November 01, 6:00pm ADT. The outage is expected to last approximately 360 minutes.  During this period, access to campus resources will be unavailable.


 
Nov-1, 7:46pm ADT
Campus Wi-Fi will also be unavailable during this service outage.
 
Nov-2, 5:54am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

July 20, 6:00pm ADT
Network Access and WiFi Acadia Website Student Services Campus Administrative Services Teaching and Learning Services Library Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Jul-20, 6:00pm ADT

Technology Services will be performing scheduled maintenance on the Acadia Website,Campus Administrative Services,Library Services,Network Access and WiFi,Student Services,Teaching and Learning Services on July 20, 6:00pm AST.  The outage is necessary to perform required maintenance and is expected to last approximately 120 minutes.

 
Jul-20, 8:55pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

May 25, 11:21am ADT
Network Access and WiFi Acadia Website Printing Services Telephone Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
May-25, 11:21am ADT

On Wednesday, May 25 2022, users experienced a brief disruption to their Colleague connection. Reconnecting fixed the issues. 

 
May-25, 11:23am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

April 18, 8:58am ADT
Network Access and WiFi Acadia Website Printing Services Telephone Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Colleague Administrative System Catalog & Accounts ACORN Slate Enrollment Service Inter Library Loan Services Lime Survey StarRez Residence Services myAcadia Online Self Service VPN Off Campus Access Co-Op Education Portal (Orbis) Informer Reporting Turnitin WiFi Residence Buildings Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Apr-18, 8:58am ADT

Google Chrome has announced a high severity vulnerability, impacting Chrome web browsing for all major operating systems including Windows, Mac, Linux, and Android. An updated version of the web browsers have been released.

Please ensure that your system is running the most up-to-date version of the Google Chrome and Microsoft Edge web browsers.  For further information on updating Web Browsers see: hub.acadiau.ca



October 25, 10:39am ADT
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting Timetable & Exam Scheduling Services HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Oct-25, 10:39am ADT

The Colleague Administrative System and Student Self Service are currently experiencing degraded services. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will provide regular updates as we work to rectify the issue. 

 
Oct-25, 10:53am ADT

Please note that services have been restored.  If you continue experience issues, please contact the Service Desk. 

 
Oct-25, 11:23am ADT

Service was restored at 10:52AM