Scheduled Maintenance: Network
Scheduled Maintenance: Network
April 24, 9:00am ADT
April 24, 9:00am ADT
Technology Services will be performing scheduled maintenance on the HUB Service Portal. The outage is expected to begin Thursday April 24, 2025 at 9:00am and will be unavailable for the remainder of the day. During this time, access to hub.acadiau.ca and live chat will be unavailable. A email update will be sent when the HUB portal returns to normal operation.
-Service Desk
April 25, 1:30pm ADT
April 25, 1:30pm ADT
Update: The HUB Service Portal has been restored. If you continue to experience ticket submission issues, please insure that you clear your Internet browser's cache and cookies as this is a known issues with a newly migrated system.
Information on clearing a browser's cache and cookies, please see the following Knowledge Base Article:
https://hub.acadiau.ca/TDClient/39/Portal/KB/ArticleDet?ID=1171
We will continue to work on the restoration of the Live Chat feature and will update the campus when that service is restored.
For further assistance please contact the Service Desk.