October 09, 10:00am ADT
Campus Administrative Services Informer Reporting
 
Oct-9, 10:00am ADT

Technology Services will be performing emergency maintenance on the Informer Reporting on October 09, 10:00am ADT.  The outage is necessary to perform maintenance and is expected to last approximately 15m .

 
Oct-9, 10:07am ADT

Maintenance completed.

September 25, 12:01pm ADT
Printing Services
 
Sep-25, 12:01pm ADT

The Printing Services is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Sep-25, 3:26pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

September 22, 1:09pm ADT
Teaching and Learning Services Moodle
 
Sep-22, 1:09pm ADT

Moodle is currently experiencing degraded services. Moodle users who have had a change in the Resource they would like to be included in may not be able to log in at this time. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Sep-22, 5:00pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

September 19, 12:05pm ADT
Printing Services
 
Sep-19, 12:05pm ADT

The Printing Services is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Sep-19, 1:57pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

September 09, 11:05am ADT
Campus Administrative Services Colleague Administrative System myAcadia Online Self Service
 
Sep-9, 11:05am ADT

The Colleague Administrative System, myAcadia Online Self Service is currently experiencing a service degradation. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services expects the applications to return to normal operation at 11:15 am.

 
Sep-9, 11:33am ADT

Functionality of  myAcadia Online and Self Service has been restored.

Thank you for your patience,


May 12, 9:00am ADT
Campus Administrative Services Colleague Administrative System
 
May-12, 9:00am ADT

Technology Services will be performing emergency maintenance on the Colleague Administrative System on May 12, 9:00am ADT.  The outage is necessary to perform maintenance and is expected to last approximately 5m .

 
May-12, 9:10am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

March 14, 8:57am ADT
Acadia Website
 
Mar-14, 8:57am ADT

The Acadia Website is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Mar-14, 11:38am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

March 05, 12:01pm AST
Campus Administrative Services myAcadia Online Self Service
 
Mar-5, 12:01pm AST

The myAcadia Online Self Service is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Mar-5, 12:59pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

January 23, 11:22am AST
Browser Services
 
Jan-23, 11:22am AST

The "Live Chat" feature found on the HUB service portal (hub.acadiau.ca) is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the issue with the vendor. 

To submit a ticket request, please visit us on the HUB service portal at hub.acadiau.ca, call us at 902.585.4357 (HELP), or Toll Free: 1.888.609.3330

-Service Desk


 

 
Apr-29, 3:25pm ADT

Please note that our Live Chat service have been restored. If you continue to experience issues, please contact the Service Desk.

You may initiate a live chat from the following locations:
HUB service portal at hub.acadiau.ca
Technology Service website at ts.acadiau.ca
or via ts-chat.acadiau.ca


-Service Desk

January 13, 9:00am AST
Campus Administrative Services myAcadia Online Self Service
 
Jan-13, 9:00am AST

The myAcadia Online Self Service is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Jan-13, 9:20am AST

Resolved.