Unscheduled Outage

Incident

April 29, 3:25pm ADT

Unscheduled Outage

Status: Closed

Start: January 23, 11:22am AST

End: April 29, 3:25pm ADT

Duration: 96 days 3 hours 3 minutes

Affected Components:

Browser Services

Update

January 23, 11:22am AST

The "Live Chat" feature found on the HUB service portal (hub.acadiau.ca) is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the issue with the vendor.

To submit a ticket request, please visit us on the HUB service portal at hub.acadiau.ca, call us at 902.585.4357 (HELP), or Toll Free: 1.888.609.3330

-Service Desk

Resolved

April 29, 3:25pm ADT

Please note that our Live Chat service have been restored. If you continue to experience issues, please contact the Service Desk.

You may initiate a live chat from the following locations:
HUB service portal at hub.acadiau.ca
Technology Service website at ts.acadiau.ca
or via ts-chat.acadiau.ca

-Service Desk