Browser Services

Unscheduled Network Outage
November 28, 4:36pm AST
Network Access and WiFi Acadia Website Browser Services WiFi VPN WiFi Residence Buildings Wifi Administrative/Academic Buildings Eduroam Email Services Network Access
 
Nov-28, 4:36pm AST

Access to network resources is currently unavailable. The unexpected outage is affecting access to multiple network resources, from both on and off campus. Technology Services is aware of the issue and is working to resolve it.  Regular updates will be provided.  

 
Nov-28, 5:58pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: Network

November 17, 5:00am AST
Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services Moodle Lime Survey myAcadia Online Self Service WiFi Canvas VPN Off Campus Access Informer Reporting Turnitin Slate Enrollment Service WiFi Residence Buildings StarRez Residence Services Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings Co-Op Education Portal (Orbis) HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services Canvas
 
Nov-17, 5:00am AST

Technology Services will be performing scheduled network maintenance on November 17, 5:00am AST. The outage is expected to last approximately 2h . During this time, access to campus resources and internet will be unavailable.   


 
Nov-17, 6:50am AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Unscheduled Outage
January 23, 11:22am AST
Browser Services
 
Jan-23, 11:22am AST

The "Live Chat" feature found on the HUB service portal (hub.acadiau.ca) is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the issue with the vendor. 

To submit a ticket request, please visit us on the HUB service portal at hub.acadiau.ca, call us at 902.585.4357 (HELP), or Toll Free: 1.888.609.3330

-Service Desk


 

 
Apr-29, 3:25pm ADT

Please note that our Live Chat service have been restored. If you continue to experience issues, please contact the Service Desk.

You may initiate a live chat from the following locations:
HUB service portal at hub.acadiau.ca
Technology Service website at ts.acadiau.ca
or via ts-chat.acadiau.ca


-Service Desk

Unscheduled Outage
January 12, 10:56am AST
Network Access and WiFi Acadia Website Printing Services Telephone Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services Moodle Lime Survey myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Turnitin Slate Enrollment Service WiFi Residence Buildings StarRez Residence Services Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings Co-Op Education Portal (Orbis) HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Jan-12, 10:56am AST

Acadia University is currently experiencing a broad service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Jan-12, 2:49pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: Network

February 14, 6:00am AST
Network Access and WiFi Acadia Website Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services Moodle Lime Survey myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Turnitin Timetable & Exam Scheduling Services Web Systems HUB Service Portal Live Chat & Remote Support Meal Plan Services Door Access & Lock Services Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Feb-14, 6:00am AST

Technology Services will be performing scheduled network maintenance on February 14, 6:00am AST. The outage is expected to last approximately 1h . During this time, access to campus resources will be unavailable.   


 
Feb-15, 4:30pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: Network

June 19, 8:00pm ADT
Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services Moodle Lime Survey myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Turnitin Slate Enrollment Service WiFi Residence Buildings StarRez Residence Services Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings Co-Op Education Portal (Orbis) HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Jun-19, 8:00pm ADT

Date Correction:
Technology Services will be performing scheduled network maintenance on June 19, 8:00pm ADT. The outage is expected to last approximately 60 minutes . During this time, access to campus resources will be unavailable.   


 
Jun-19, 11:55pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: Network

May 02, 6:00pm ADT
Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Slate Enrollment Service WiFi Residence Buildings StarRez Residence Services Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings Co-Op Education Portal (Orbis) HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
May-2, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on May 02, 6:00pm ADT. The outage is expected to last approximately 2h minutes. During this time, access to campus resources may become unavailable.   


 
May-2, 8:15pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Scheduled Maintenance: Network

April 28, 2:45pm ADT
Browser Services
 
Apr-28, 2:45pm ADT

Technology Services will be performing scheduled network maintenance on April 28, 2:45pm ADT. The outage is expected to last approximately 30m . During this time, access to campus resources will be unavailable.   


 
Apr-28, 3:15pm ADT

Resolved.

Scheduled Maintenance: Network

April 25, 6:00pm ADT
Network Access and WiFi Acadia Website Printing Services Student Services Campus Administrative Services Teaching and Learning Services Library Services Browser Services Colleague Administrative System Catalog & Accounts Inter Library Loan Services Moodle Lime Survey myAcadia Online Self Service WiFi VPN Off Campus Access Informer Reporting Turnitin Slate Enrollment Service WiFi Residence Buildings StarRez Residence Services Timetable & Exam Scheduling Services Web Systems Wifi Administrative/Academic Buildings Co-Op Education Portal (Orbis) HUB Service Portal Live Chat & Remote Support Eduroam Meal Plan Services Email Services Door Access & Lock Services Network Access Box Office Ticketing & Registration (AudienceView) Event Management Services (Legend) Cybersecurity Awareness Training Acadia Emergency Alert Services
 
Apr-25, 6:00pm ADT

Technology Services will be performing scheduled network maintenance on April 25, 6:00pm ADT. The outage is expected to last approximately 4h minutes. During this time, access to campus resources will be unavailable.   


 
Apr-25, 9:43pm ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Unscheduled Outage
April 20, 11:49am ADT
Browser Services
 
Apr-20, 11:49am ADT

The Microsoft 365 online services is currently experiencing a service outage. Technology Services is aware of the issue and Microsoft is investigating the cause. 

Technology Services will continue to provide regular updates. 

 
Apr-21, 9:05am ADT

Please note that services with Microsoft 365 have been restored. If you continue to experience issues, please contact the Service Desk.

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