Microsoft recently implemented enhanced email security methods that have impacted some of our users. When trying to access email, some users are receiving error messages: “your email has been blocked”.
There are different ways in which to access your email:
- Through the web application via the Microsoft Portal (portal.office.com) or the Outlook for Web app (https://outlook.office.com/mail/)
- Download the Outlook app onto your device: https://www.microsoft.com/en-us/microsoft-365/outlook-mobile-for-android-and-ios
- Delete your email and then re-install your account from any 3rd party (non-Microsoft) mail applications. Ensure your operating systems and applications are up to date. Please see Set up email instructions.
Please contact the Service Desk if you require support completing any of these options.
Technology Services will continue to investigate and provide updates.
Please contact the Service Desk if you require support completing any of these options.
Technology Services will continue to investigate and provide updates.
Printing Services on Mac OS computers have been negatively affected by recent updates released from Apple. These updates impact the ability to print to campus computers.
If your computer has been affected by this recent issue, you can:
- Place your file(s) to be printed on a USB Memory Key/Stick and insert it into public printers located at the Vaughan Library. Instructions relating to the printing process will be available at the printer’s location.
- Use the Kiosk computers available in the Library for your printing needs.
Technology Services is continuing to investigate a solution to the issue. Updates will be provided as we know more.
Services have been restored.
ACTION:
On Mac OS computers, install the most recent
Apple updates to resume access to campus printing services.
Please note, the update requires approximately
30-60 minutes and will restart your device.
MORE
INFO:
In February, Apple updates negatively affected users ability to print to campus printers. On March 14, 2022, Apple released an update that provides a solution to the issue.
If you continue experience issues, please contact the Service Desk.
Whitman House experienced a brief network outage at 1:30 pm on January 20.
The outage was due to clean up activities as a result of the flood earlier in the week
Whitman House experienced a brief network outage at 1:30 pm on January 20.
The Acadia network is currently experiencing sporadic network connectivity issues. Technology Services is aware of the issue and consultants are investigating the cause.
Technology Services will provide regular updates as we work to rectify the issue.
Please note that services have been restored. If you continue experience issues, please contact the Service Desk.
The Colleague Administrative System and Student Self Service are currently experiencing degraded services. Technology Services is aware of the issue and consultants are investigating the cause.
Technology Services will provide regular updates as we work to rectify the issue.
Please note that services have been restored. If you continue experience issues, please contact the Service Desk.
Service was restored at 10:52AM
The primary campus internet circuit is not functioning. All internet traffic is passing over a backup connection, which is bandwidth limited. The internet provider is investigating the root cause and will be performing repair as soon as possible.
Campus internet service continues to be degraded. Technology Services is aware of the issue and are working with the third party infrastructure provider to see that it is resolved as soon as possible.
Technology Services will continue to provide regular updates as new information becomes available.
Please note that primary internet services have been restored. If you continue experience issues, please contact the Service Desk.
Informer Reporting is currently experiencing degraded services. Technology Services is aware of the issue and consultants are working to resolve the issue. Intermittent access is expected for the next 60 minutes.
Informer services have been restored. If you continue experience issues, please contact the Service Desk.
The Co-Op Education Portal (Orbis) is currently experiencing degraded services.
Users are currently unable to log into the Orbis Co-Op Portal. Technology Services is aware of the issue and consultants are investigating the cause.
Technology Services will provide regular updates as we continue to correct the problem.
Please note that Orbis Co-op Portal Services have been restored. Users are able to access the system. If you continue to experience login issues, please contact the Service Desk.
The network experienced a brief outage which interrupted several services, such as VPN connection. Services have been restored and TS Consultants are investigating the cause.
Brief outage experienced.
Unknown