Current Status

Affected components: Browser Services

Calendar

Incidents

Week of 03/09/2025
March 14, 8:57am ADT
Acadia Website
Mar-14, 8:57am ADT

The Acadia Website is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

Mar-14, 11:38am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Campus Administrative Services Colleague Administrative System myAcadia Online Self Service Informer Reporting
Mar-14, 5:00am ADT

Technology Services will be performing scheduled maintenance on the Colleague Administrative System and its associated services on March 14, 5:00am ADT.  The outage is necessary to perform required maintenance and is expected to last approximately 2h 30m .

Mar-14, 7:30am ADT

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

Week of 03/02/2025
March 05, 4:00pm AST
Network Access and WiFi Email Services
Mar-5, 4:00pm AST

New Email Quarantine System for Acadia Email 

 

Dear Acadia Users, 

On Wednesday March 5, 2025 at March 05, 4:00pm AST Technology Services is planning to change the email quarantine system that manages email flagged as spam, phishing, or potentially harmful. The quarantine system will be managed through Microsoft’s Defender program and no longer by Fortimail.  

The notification from Microsoft Defender will allow you to review and take action on your quarantined emails such as releasing or deleting the email that has been flagged. This will be similar to what you experienced with the former Fortimail system. 

How to check and manage your quarantined emails: 

It is advisable to update your browser bookmarks in relation to email quarantine. 
 
For more information, please refer to the HUB knowledgebase articles on managing email flagged in your quarantine: 

 
If you have any questions or need further assistance, please contact the Service Desk. 


Mar-5, 5:30pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.

March 05, 12:01pm AST
Campus Administrative Services myAcadia Online Self Service
Mar-5, 12:01pm AST

The myAcadia Online Self Service is currently experiencing a service outage. Technology Services is aware of the issue and consultants are investigating the cause. 

Technology Services will continue to provide regular updates. 

Mar-5, 12:59pm AST

Please note that services have been restored. If you continue to experience issues, please contact the Service Desk.